Step by step
How Carneo works
Tell Caroline about your car, get offers from several dealers and choose for yourself. Free for you.
Tell us about your car
Write to Caroline by SMS. She asks a few questions about the car and what matters to you. No forms.
We gather offers
We present the car to dealers looking for exactly that car. We aim to have offers for you within a couple of days. If dealers are not the right path for you, Caroline tells you.
You choose
You get the offers in the chat, and we highlight the offer that best fits your wishes, such as the highest price or a quick deal. You choose an offer or decline them all.
Common questions about selling your car
We gather offers from dealers for you. You decide whether to sell, and nobody calls you until you have chosen an offer.
What is Carneo?
Carneo is a service for you who are about to sell your car. We gather offers from dealers for you. You chat with Caroline, our AI guide, who also tells you if waiting or selling privately suits you better. Free for you.
Does it cost anything to use Carneo?
No, it is free for you as a seller. The dealer pays us a fee when the deal is done. If you choose to wait or sell privately, nobody pays anything.
I have already received an offer. Is there any point in writing to you?
Yes. Tell Caroline what you have received, and we let more dealers challenge the offer. You see whether anyone offers more and decide for yourself which offer you take.
How does Carneo work when I am selling my car?
You tell Caroline about your car by SMS. We present it to dealers looking for exactly that car, and we aim to have offers for you within a couple of days. You get the offers in the chat, and we highlight the offer that best fits your wishes. You choose an offer or decline them all.
Should I sell my car privately or to a dealer?
There is no answer that fits everyone — it depends on your situation. Caroline weighs your timescale, your price expectation and what feels comfortable to you, and tells you honestly which path actually fits you.
If I choose to sell to a dealer, do I have to register with several different services?
No. You tell Caroline about your car once, and we present it to dealers looking for exactly that car.
I have changed my mind and no longer want to sell — what do I do?
No problem. Write to Caroline and we stop, no questions asked. This applies until you have accepted an offer.